Privacy Policy

Kagawa Bonsai ("we," "us," or "our store") recognizes the importance of our customers' personal information and is committed to its appropriate handling and protection in accordance with this Privacy Policy ("this Policy").

1. Information We Collect

We may collect personal information such as your name, address, phone number, and email address when you place an order or contact us.

2. Purpose of Use

We use the personal information we collect for the following purposes:

• To ship your order and process payment
• To respond to inquiries and provide after-sales support
• To provide information about our products and services (e.g., newsletters, if you opt in)
• To analyze site usage and compile statistics for service improvement

3. Disclosure to Third Parties

We will not disclose your personal information to third parties without your consent, except in the following cases:

• When disclosure is required by law
• When necessary to share information with contracted partners such as delivery carriers
• When necessary to protect a person's life, body, or property

4. Use of Cookies

Our website may use cookies to improve our service. If you do not wish to use cookies, you can disable them in your browser settings.

5. Disclosure, Correction, and Deletion

You may request disclosure, correction, or deletion of your personal information that we hold. Please contact us using the contact details below.

6. Changes to This Policy

The content of this Policy may be changed without prior notice in response to changes in law or our services. Any revised Policy will take effect once posted on our website.

7. Contact

For questions about this Policy, please contact us via our contact page.

※ Business information (company name, address, contact details) should be updated with official information — see also our Legal Notice — before this site goes live.